Terms of service

Last updated: 23 October 2026

This is a translation. If the Dutch and English versions differ, the Dutch version prevails.

1. Who we are and what this covers

mystreetwise is a trade name of Zential Pure, registered with the Dutch Chamber of Commerce (KvK) under number 96597569 ("we"). These terms apply to all use of the site, the free scan, the app and every subscription ("the service").

The service is meant for businesses: agencies, freelancers and companies acting in the course of their trade or profession.

You accept these terms when you create an account. Other terms, such as a customer’s purchasing terms, do not apply.

2. What the service does

The service measures, at a point in time, where a business ranks in Google Maps from points in a grid, and what AI platforms such as ChatGPT answer to a question.

We turn that into overviews, advice and reports.

3. The service as is

Google Maps results vary by searcher, location, device and moment. AI answers change from one time to the next, even for exactly the same question. A measurement is therefore a snapshot, not a fixed fact.

We provide the service "as is" and "as available". We give no guarantee of positions, of visibility in AI answers, of any particular result of our advice, or that the service will always work without interruption.

The service depends on outside sources (Google, AI platforms, DataForSEO). If they change how they work or their terms, a feature may change or stop.

We are not a partner of Google, OpenAI, Perplexity or their parent companies and are not endorsed by them.

4. Account

You give correct details when you sign up and keep your password secret. You are responsible for what happens through your account, including by team members you invite.

5. Plans, credits and trial

Each plan gives a number of credits, users and clients per calendar month. A Google Maps grid point costs 1 credit, an AI answer 15 credits.

Unused credits expire at the end of the month. Credits for points or answers that fail because of an outage are refunded.

A new account gets 100 trial credits once. When your credits run out, new scans only start after an upgrade or in the next month.

6. Prices and payment

Prices are on the pricing page, in euro and excluding VAT. You pay in advance per month or per year through Stripe, or by invoice if we agree to that.

A subscription renews automatically for the same period until you cancel. If you do not pay on time, we may suspend the service until payment is made.

We may change prices. A new price only applies from your next period and we tell you at least 30 days in advance.

If you do not agree, you can cancel at the end of your current period.

7. Cancelling

You cancel a monthly plan at the end of the current month and a yearly plan at the end of the current year. Periods already paid are not refunded.

After the end your account has no paid credits. We may cancel or block an account in case of abuse or a serious breach of these terms.

8. What you may not do

• Use the service for anything unlawful or to mislead others.
• Overload the service, work around its limits or use it automatically outside the app.
• Share your account with people outside your team or resell the service as your own product.
• Put personal or confidential data in AI questions.

9. Your data and reports

Data you enter remains yours. You are responsible for having the right to use it and for what you do with reports, including towards your own clients.

You may share reports under your logo with your clients. We may use anonymised, aggregated data to improve the service. How we process personal data is described in the privacy policy.

10. Intellectual property

The software, design and texts of the service are ours. While your subscription runs, you get a non-transferable right to use the service for your own business and your clients.

11. Limitation of liability

Our total liability is limited to the amount you paid for the service in the 12 months before the event that caused the damage, up to a maximum of €5,000.

We are not liable for the free scan or the trial credits.

We are never liable for indirect damage, including consequential loss, lost revenue or profit, lost clients, missed savings, damage from decisions based on a measurement or AI answer, and loss of data.

Keep your own copy of anything that matters to you.

These limits do not apply in case of intent or deliberate recklessness by our management. You must report damage to us in writing within 3 months of discovering it.

12. Force majeure

We do not have to perform in case of force majeure. This includes outages or changes at Google, AI platforms, DataForSEO, Fly.io, Stripe or other parties the service depends on, and internet or power failures.

13. Changes to these terms

We may change these terms. We email major changes at least 30 days in advance. If you do not agree, you can cancel before the change takes effect.

14. Governing law and disputes

Dutch law applies to these terms and to every agreement with us. The UN Convention on Contracts for the International Sale of Goods does not apply.

Disputes go to the competent court in the district where Zential Pure is established. We first try to solve a dispute together.

15. Contact

Questions about these terms: hallo@mystreetwise.com.